Q: What protection can you offer us? How can I check, you’re actually a legally running UK company?
A: Your holiday time is important, so we know there is lot at stake here! Rest assured, we are a very real & trust worthy company. and not an internet cowboy. We are: Vamos Travel Ltd – our UK address is: Pure Offices, 54, Plato Close, Leamington Spa, CV34 6WE – England. We abide to UK laws and regulations. Make an appointment and visit us! A UK limited company has to be registered with www.companieshouse.gov.uk A legitimate travel firm should be able to provide you a companies house number. Don’t be afraid to ask for this straight away. Our company No. 4378409. Also, legitimate companies will be registered with the ‘Civil Aviation authority’ a government run scheme. Each company registered – has an ATOL number. This number can be checked on the website www.atol.org.uk – Vamos Travel Ltd – has the ATOL number 5927
Q: Which is better ATOL or ABTA?
A: Both are industry recognized, and both enable you the consumer to do your research into a company’s background. Always book a holiday with a company that legitimately and directly holds one of these licenses. Remember some agents might claim they are ATOL or ABTA, simply by placing a logo on their documents! This is largely a scam, and one we keep seeing on pop up websites! Always ask for the companies official number, and check it on the UK government website – www.atol.org.uk
Q: Tell me more about the different forms of protection against insolvency?
A: This is a slightly more complicated question, and it doesn’t help when one company claims that ABTA is better than ATOL (& visa versa). What ‘you’ the consumer must understand is that the organiser of a package holiday must, at all times, be able to show sufficient evidence of security for pre-payments and for repatriation in the event of insolvency. There are 4 methods currently recognized within the industry: Trust accounts, ATOL, ABTA & specialist insurances.
Q: How else do we know our booking will be secure, when we are abroad?
A: Vamos Travel ltd is not only ATOL protected but we pay our suppliers & local staff before you travel. This means all your services are paid in full before you arrive in the country! Also, our company holds no bank loans or takes credit! So unlike the big travel companies [with their fancy TV adverts] going bankrupt, and giving the industry a bad name – we deliver on our payment promises! You are in safe hands.