Vamos Travel Logo Click to e-mail Vamos Travel Click to make an enquiry Travel with the Tailor made Experts
::  Home  ::   Activity Holidays in Slovenia  ::  FAQs  :: Spacer

 


 

 

 


In the below list you'll find many of the popular client questions about our activity holidays. We have made this list available for your convenience & quick references, not to deter you from calling our friendly staff members. Our team is dedicated to supporting adventure holidays & activity breaks, so speak to the experts directly. We are always happy to call back. Tel: 01926 330 223 - local rates apply.

Q: Who are we?
Q: What is your company’s philosophy?
Q: Who books with Vamos Travel?
Q: About the staff
Q: Why choose Vamos Travel
Q: Are family active holidays suitable for teenagers?
Q: Is their a minimum age?
Q: What if we have a mix of ages?
Q: Do you provide child minders?
Q: Is their a maximum age?
Q: Do you age match groups?
Q: Is Vamos Travel ATOL protected?
Q: What is ATOL Bonding?
Q: Most importantly, has your active holiday company financial stability?

Q: Can we book plane tickets through your travel company? 
Q: Can we book our own flights and then book with your travel company?
Q: Can we book plane tickets through your travel company?
Q: Can we book our own flights and then book with your travel company?
Q: Can you organise transfers to/from the Airport?
Q: What types of accommodation do you offer?
Q: Can you explain ‘simply’ the booking procedure?
Q: Can I secure a holiday by paying a deposit
Q: How can I pay?
Q: Can we pay individually?
Q: Will I have to pay for amendments to the itinerary?
Q: Are there any hidden costs, extra taxes when booking a Vamos Travel package?
Q: When can I expect to receive my tickets, hotel vouchers, holiday information?
Q: What if I have a problem abroad?
Q: Should I take out insurance before travelling?
Q: Do you have activity holiday brochure?
Q: What if I need special facilities during my stay?
Q: Do you offer discounts?

Q: Do customers leave feedback or reviews of your holidays?
Q: Who designed Vamos Travel website?


 

 

 


 

 

 


About Vamos Travel


Q: Who are we?

A: We are Vamos Travel Ltd. ATOL 5927. We are specialist tour operator arranging adventure holidays to Slovenia for adults and families.

Q: What is your company’s philosophy?

A: Vamos Travel is a responsible travel member dedicated to offering responsible tourism to Slovenia. Our company philosophy is to offer holidays that we have personally experienced in order to give our valued clients the most relevant and useful information when enquiring about their activity holiday.

Q: Who books with Vamos Travel?

A: We have two distinct markets: Family adventure holidays and adult activity breaks. For the family market it is generally children from 10 years through to teenagers of any age. It is generally better for children of 10 upwards as they are then capable to join in nearly all of the active pursuits. For the adult market we cater for solo travellers, couples and groups: including corporate groups.
 

 


 


 

 

 



About our staff

 Vamos Travel is led by two actively involved Managing Directors who are deeply passionate and committed to providing consummate adventure holidays.

Our team on the ground are equally enthusiastic about their jobs and therefore from the moment you book through to the day you departure you will receive the 'personal touch'.

Our guides are all fully qualified and are hand picked for their professionalism and their companionability. You will arrive as strangers and depart as friends.

On behalf of the Vamos Travel Family, thank you for visiting our site and we look forward to arranging an active holiday for you.

Use the link to below. Read about our guides & leave them messages:

Review all our guides here

 

 

 


 

 

 



Why choose Vamos Travel?


Q: What are the advantages of booking with Vamos Travel, rather than booking my holiday independently?

A: This is an important question to ask and we offer these three simply reasons: Price, Service and Quality.

Price:

• We feel that our active holiday packages are the best value for money programmes in Europe. We are also able to tailor-make your adventure holiday or active short break to suit your budget. Feel free to discuss money saving options with our experienced consultants: 0845 299 7807

Service:

• From the moment you contact us you are assigned your own dedicated account manager. All of our staff have been on site inspections to Slovenia and can give you first hand advice and recommendations.

• Your consultant will help you with the booking process which is quick and easy and you can rest assured that we are fully bonded UK based tour operator ATOL5927.

• When you arrive in Slovenia you will be met by our ground team who are equally personable and professional. They will meet & greet you at the airport; check-you in at your accommodation and run through your holiday schedule.

• You will also be assigned with your guide for the duration of your active holiday. Our qualified guides are superb and will undoubtedly enhance your holiday experience.

• Vamos Travel is a well respected UK tour operator that has featured on both the BBC’s holiday show and Holidays 10 Best.

Quality:

• Vamos Travel is a fully bonded tour operator and a member of responsible travel.

• Our partners in Slovenia are registered members of the Slovenian Tourism board and all our activities have been approved by the Slovenian trading standards authority.

• All our guides are fully qualified and hand-picked for their professionalism.

• Our adventure holidays are personally inspected by us so we can be 100% confident in the activity programmes we are promoting. 

 

 

 


 

 

 


Age


Q: Are family active holidays suitable for teenagers?

A: Yes. Our programmes are ideal for even the most restless of teenagers. Our guides are experienced of dealing with adults, children and teenagers and as we age match our families and groups they will always set the tempo of the days to suit our guests.

Q: Is their a minimum age?

A: Yes. Our minimum age is 10 years. The reason for this is that physically 10 year olds upwards are capable of taking part in all the active pursuits.

Q: What if we have a mix of ages?

A: If you have a mix of ages for example 14, 10 and 7 then unfortunately the 7 year old would not be able to take part. However some families still chose to come and parents will take it in turns to child-mind. The hotel has a swimming pool and a games room and there are nice walks and places to explore on your child-minding days!

Q: Do you provide child minders?

A: Not for 1-1 child minding. Our holidays are to bring the family together.

Q: Is their a maximum age?

A: The answer is related to fitness. Can you cope with the physical demands of the activities. Not sure?!? Then call our staff, who can talk you through the program, step-by-step. Call our experienced team today: 01926 330 223

Q: Do you age match groups?

A: Where ever possible, yes we do. In fact, we have a dedicated page to read - please click here

 

 

 


 

 

 


Security & Atol Protection


Q: Is Vamos Travel ATOL protected?

Yes. Our ATOL number is 5927

Q: What is ATOL Bonding?

A: ATOL is a financial protection scheme for holidaymakers. More info: www.atol.org.uk

Q: Most importantly, has your active holiday company financial stability?

100%. Your activity holiday is in safe hands. Vamos Travel is 'debt free'. We do not operate our holiday using credit with our suppliers. This means, your holiday is paid in full in advance of your travels. We offer the kind of old-fashioned customer service that instils confidence that your holiday plans are in safe hands.

 

 

 


 

 

 


Flights & Transfers


Q: Can we book plane tickets through your travel company?

A: Yes. We are a fully bonded ATOL member, which means that our customers can book flights through Vamos Travel with full financial security. ATOL Protection extends primarily to customers who book and pay in the United Kingdom.

 Q: Can we book our own flights and then book with your travel company?

A: Yes. It is common for our customers to book their own flights especially with low cost carriers. We will simply help with the rest.


Airport Transfers for active holidays

Q: Can you organise transfers to/from the Airport?

A: Yes. We can arrange all your transportation needs for small or large group sizes. Our drivers will always meet you with a greeting card and a smile and drive you safely to your accommodation.

 

 

 


 

 

 



Accommodation

 Q: What types of accommodation do you offer?

A: Vamos travel offers two options in Tolmin. Option 1 is our family run three star hotel. It is a nice property located in the heart of Tolmin. Most of our packages include Half Board basis. The hotel also has a swimming pool, bar and games room making it an ideal base for your activity holiday.

Option 2 is self catering apartments. These are very nice apartments again in an ideal central location. These are popular with budget travellers and those who prefer to try a variety of local restaurants on the evenings.

 

 

 


 

 

 


Booking Process & Payment

Q: Can you explain ‘simply’ the booking procedure?

A: Yes. It’s very straight forward. When you are satisfied with your holiday itinerary/package offer, we will re-confirm the availability. Once this is confirmed, we will send a booking form & attach our terms and conditions – these can be sent either by post, fax and most commonly by e-mail. We will require a deposit per person to secure the booking. The remaining balance must be completed 8 weeks before departure. If you book within the 8 weeks prior to departure date, then the full balance must be paid.

Q: Can I secure a holiday by paying a deposit

A: Yes. Read previous question.

Q: How can I pay?

A: We accept all major credit/debit cards. Cheques payable to ‘Vamos Travel ltd’ and on-line bank transfers to our Barclay’s account is also accepted. Download our booking form to read further information.

 Q: Can we pay individually?

A: For large group bookings and corporate bookings, we expect the group organiser to gather in the money from the relevant party members and make payment for the deposit/full balance. We understand the difficulties of this procedure, so your individual account manager will correspond with the accounts department, to make sure you have enough time & flexibility to get the money in on time. For smaller groups we can accept individual payments.

 Q: Will I have to pay for amendments to the itinerary?

A: We don’t charge an administration fee, but you will have to pay for the additional services you book and any additional costs that occur.

Q: Are there any hidden costs, extra taxes when booking a Vamos Travel package?

A: No.

 

 

 


 

 

 


Travel Arrangements

Q: When can I expect to receive my tickets, hotel vouchers, holiday information?

A: We send your travel documents 10-14 days before departure. If you have any queries or questions, just contact your personal account manager.

Q: What if I have a problem abroad?

A: We will provide you with an emergency contact name/number, who will be able to help during difficult situations. This is not available for activity, transfer, flight ONLY bookings.
 

 

 

 


 

 

 


Insurance

Q: Should I take out insurance before travelling?

A: Yes. It is extremely important that you take out adequate insurance for any type of holiday and travelling purposes. As you will be doing a variety of active pursuits you will need to make sure you are correctly covered.

 

 

 

 


 

 

 


Others

Q: Do you have activity holiday brochure?

A: In line with Vamos Travels green policies we do not produce what would be classed as a traditional paper brochure. All our programmes are available on teh website or via email. However, if you are not comfortable receiving information via email and would prefer print outs - we can post you print outs of our programmes and enclose CD's with supporting pictures of our adult & family adventure holidays.

Q: What if I need special facilities during my stay?

A: If you have any special needs please contact our activity holiday travel experts.

Q: Do you offer discounts?

A: Yes. Repeat clients, group leaders and various promotions throughout the year.

Q: Do customers leave feedback or reviews of your holidays?

A: Yes. We have 2 separate review pages, and try to update them as much as possible. Follow the links:
Adult active holidays reviews & Family activity holiday reviews

Q: Who designed Vamos Travel website?

A: 3ree6ix5ive Designs.

 

 

make an enquiry
      
       
Start your adventure here: 01926 330 223
(local rate). We are always happy to call you back.


Slovenia Activity holidays

 

 

FacebookTwitter